She took the tap unit out and after an extensive, but futile, search for the receipt, we were off we to Rona. At Home Depot, the lack of a bill of sale would have been no issue; they just look you up in their computer system. However at Rona, after a very long...discussion... they gave us a gift card.
We could not find any pull-out kitchen faucets at Rona that did not have the plastic hoses and only one model with a steel hose at Home Depot. We decided we could live with the HD one, and the rest is history.
I would much rather support a Canadian company like Rona, but they will have to so something about their customer service.
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